Privacy Policy

Privacy Policy

Introduction

Welcome to https://home-care-odem-texas.primarycareaid.com (hereafter referred to as “Home Care Odem Texas”, “we”, or “us”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, use, and disclosure of information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, applications, or services that you access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  • Using Our Applications and Services: As an authorized user, your activities within our apps and services are tracked to provide personalized features and improve our offerings.
  • Visiting Our Websites: When you navigate through our websites, we may collect information about your browsing behavior, which helps us enhance user experience.
  • Communication with Us: Whether it’s via email, phone calls, texts (SMS), or newsletters, we process the data provided to respond to your inquiries and deliver relevant content.

Personal Data Collection

We collect a range of personal information to provide and improve our services. This includes:

  • Account Information: Details required to create and manage your user accounts, such as usernames, passwords, and profile settings.
  • Payment Information: Data related to transactions, including payment method details, billing addresses, and purchase history.
  • Financial Information: We may collect banking information for direct billing or financial services we offer.
  • Purchase Information: Records of products or services you’ve purchased from us, along with associated details.
  • Mobile Device Identifiers: Unique device IDs, mobile phone numbers, or other data from your mobile devices to enhance app functionality and analytics.
  • Location Data: If you choose to share it, we may collect your location information to provide location-based services or personalize content.
  • Feedback: Your comments, reviews, and responses help us improve our products and services.
  • Social Media Information: When you interact with us on social media platforms, we may access publicly available data from these accounts.
  • Product Information: Details about the products you view, search for, or purchase on our sites.

We gather this data through various methods: user input forms, account settings, order processes, analytics tools, and automated technologies within our apps. Additionally, third-party services may share personal information with us, subject to their privacy agreements.

Cookies

We use cookies, a common technology for enhancing user experience and gathering analytics. Cookies can be categorized as:

  • Strictly Necessary: These cookies enable core functionalities of our website, such as secure login or language preferences.
  • Preference Cookies: They remember your settings and customization choices to provide a personalized experience.
  • Analytics Cookies: Used to collect aggregated data about visitors’ behavior on our sites for performance improvements.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law. The specific retention periods vary based on the type of data and the purposes for which it was collected. Once the data is no longer required for these purposes, we securely delete or anonymize it to protect your privacy.

Security Measures

We have implemented robust security measures to safeguard your personal information:

  • Encrypted Communication: All data transmitted between your device and our servers is encrypted using industry-standard protocols.
  • Secure Third-Party Processing: We engage trusted third-party service providers to process certain functions, ensuring they adhere to strict privacy and security standards.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected data from a minor, please contact us at the address provided below, and we will take appropriate steps to delete it.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

  • Access: You can request access to the personal information we hold about you.
  • Rectification: If your data is inaccurate or incomplete, you can ask for corrections.
  • Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your data.
  • Restriction: You may limit our processing of your data for specific purposes.
  • Portability: Upon request, we will provide a copy of your personal data in a structured format.
  • Objection: You have the right to object to certain uses of your data.
  • Non-Discrimination: You cannot be discriminated against for exercising your privacy rights.
  • Appeals and Complaints: If you believe your privacy rights have been infringed, you can file an appeal or complaint with us or relevant authorities.

To exercise these rights or to inquire about our data practices, please contact our Privacy Team using the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Information

For questions, comments, or requests related to privacy and data protection:

  • Email: [email protected]
  • Mailing Address: Home Care Odem Texas, Privacy Team, [Mailing Address], Country, ZIP Code.